Service Terms

BritStream Terms and Conditions

These terms describe how subscription requests, testing, payment and support work when you use BritStream.

Last updated: 21 October 2026

About These Terms

These terms apply when you browse the BritStream website, submit a subscription request or use support connected with a BritStream plan. By proceeding with a paid activation, you confirm that you have reviewed the plan details and these terms.

Eligibility and Accurate Information

You must be at least 18 years old and legally able to enter an agreement. Information submitted with a request must be accurate and belong to you. You are responsible for keeping your account, device and access information secure.

Requests, Tests and Activation

The website request form does not collect payment. It sends the selected plan, device choice and contact details so support can arrange a compatibility test. Availability, final setup and payment instructions are confirmed directly with you before activation.

Device and Connection Requirements

Performance depends on factors outside BritStream’s direct control, including your device, compatible application, network quality, internet provider and local Wi-Fi. You should provide accurate device details and follow reasonable setup or troubleshooting steps.

Acceptable Use

You may use the service only for lawful personal use and within the device limits of the selected plan. You must not resell access, share credentials beyond the permitted devices, interfere with the service, attempt unauthorised access or use the service in a way that infringes another person’s rights.

Prices and Payment

Prices shown on the relevant plan page apply to the stated period and device quantity unless support confirms otherwise before payment. A subscription begins when activation is completed. Keep your payment confirmation and request reference for support.

Support and Refunds

Contact support promptly if a technical problem occurs and provide the information reasonably needed to diagnose it. The separate Refund Policy explains the seven-day support-first refund condition. Nothing in these terms limits rights that cannot legally be excluded.

Availability and Third-Party Services

Applications, networks, device software and messaging or payment providers may be operated by third parties under their own terms. Temporary interruptions, maintenance and changes outside BritStream’s control may occur. We will provide reasonable support but cannot guarantee uninterrupted operation of third-party systems.

Changes and Contact

We may update these terms for service, security or legal reasons. The current version will be published here. Questions can be sent to saidkhayoussef1991@gmail.com or through WhatsApp.

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